ZOO RENTALS
FREQUENTLY ASKED QUESTIONS

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Q: How far in advance should I schedule?
Our rental schedule varies wildly; some groups reserve space a year or more in advance, and some call only a week or two prior. To ensure that your desired date is available, we recommend that you call as early as possible.

Q: What are your payment terms?
We require a refundable 50% deposit in order to hold your date. Your rental may be cancelled (with a full refund) up to TWO WEEKS prior to your rental date. The balance of your payment is required BEFORE your rental begins. In some cases, customers with established credit may pay by invoice after the date of the rental.

Q: What if I only want a space for an hour?
We require a minimum reservation of two hours for any rental space.

Q: How can my tables and chairs be configured?
Rental space is very flexible; the Zoo will set up your tables and chairs prior to your arrival in any configuration you choose. When you arrive, your space will be freshly cleaned and ready for your guests.

Q: What if I want to decorate my rental area?
Customers reserving either FULL DAY or AFTER HOURS rentals may be permitted access to the Zoo prior to their rental (either on the prior day or in the hours preceding) to decorate as they wish. Arrangements for decorating time MUST be made in advance with the Zoo; all items to be used as decoration must be reviewed and approved by the Zoo. The Zoo does not provide decorations or staff for decorating.

Customers reserving a rental of FOUR or FEWER HOURS will be allowed access to their area for a maximum of one half hour (30 minutes) prior to their rental time for decorating.

All guests are allowed a reasonable amount of time after their rental to remove any decorations they wish to keep. Zoo staff will handle all trash removal, break down of tables and chairs, etc.

Q: How flexible are your prices?
Our prices are set to cover the Zoo's costs (staffing, cleanup, electric and other utilities) plus an already-small margin that goes to fund operations (animal care and feeding, maintenance of facilities, etc) and are therefore not open to much negotiation. Please do call if you have questions, however; we will work with any group to try and find a rental that is affordable and suits your needs.

To find out more, or to schedule your event at the Zoo, call us at (610) 799-4171 today!